NOTE: The menu option Administrators is only available to administrator-type user accounts. If you need something updated, please contact your company administrator.
Whenever you send an email in SimplicityCollect, either using the DocGen functionality or having us send an automated Payment Plan Reminder, your email will include an email signature which you can review in Settings > Administrators > Email Settings.
This can be edited at any time to include alternate and/or additional information. You can quickly erase everything and start from scratch by clicking on the Clear button.
If any changes are made, click the Update button to save over the previous email signature.
If you decide you want to return to the original text, click the Reset to Default button.
Carbon Copy (CC) Option
You have the option of sending a carbon copy of each email sent in SimplicityCollect by entering one or multiple email addresses in the Email Settings screen (separated by commas) and click “save”.
Bounced Email Tools
With the bounced email tool you can generate a report of email addresses that have bounced by clicking on “Generate Report”. This will download a .csv file to your computer showing the account number, email address that bounced, and whether it currently shows as a good or bad email in the system.
If you would like to mark all of those email addresses from good to bad click on the “Mark as Bad” button.