How are collector commissions determined?

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The Commission Rate defines the collector’s commission percent on accounts assigned to them out of the commission rate of the agency.

For example, if a debtor payment of $1000 is received and the agency receives a 30% commission on that account as defined under Financials > Settings / Judgment > Client Commission Rate, the agency receives $300. Additionally, if the collector’s commission rate is 60% as defined on Settings > Administrators > Collectors / Employees, the collector receives $180 in commission.

  • Use Client %: There may be times where collectors need to be compensated based on individual Client commission percentages, rather than a static percentage. You have the option to defer to this commission rate by individual collector. (Please see Settings > Clients) If Client Collector Commission rate is chosen over the default, the commission rate will only be applied to payments received on accounts assigned to the specific client.
  1. Example: If you were to enter 50% under Client A, and 25% under Client B – you have the option of deferring to the Client Collector Commission in the individual collector settings, (“Use Client %”).  This makes it so that when the collector posts a payment on an account assigned to Client A they will get 50% commission. When a payment is posted by the collector on an account under Client B, they get 25% commission.
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