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Report Info:

This report shows all complaints that are out for service that have been out for more than 4 weeks. This report allows you to follow up with the process server to see what the status on the serve is or to have them return the serve unsatisfied.

 

Rules:

  • This report shows all accounts that have a date entered for “Sent for Service” that is more than 28 days old, and for which no date is entered for “Complaint Served.”
  • This report shows only “open records,” not “closed records.”
  • These accounts will not have “WFI” selected under “Legal Standing.”

 

Filters:

  • Client Name
  • Collection Statuses

 

Tips:

If you would like to see how this report applies to your accounts specifically, we suggest creating a test account which can be applied to any number of practice scenarios.

For any filters that have a listed box of options available (such as Collectors or Clients), multiple items can be selected from that box by holding the CTRL button (or COMMAND button) while clicking each item.

All legal reports may be exported as a .csv  file by clicking on the “Export to a CSV File” button at the top of the report.

See anything missing or out of date on this page? Please contact Simplicity Support at helpdesk@simplicitycollect.com.