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Web browsers have regular security updates to enhance your internet safety. On rare occasions these updates may cause changes in how downloaded files are processed. Because this is not a setting that can be configured within Simplicity, you will need to set this up within your browser settings. We’ve included a few links that may be helpful, for both Google Chrome and Firefox:

Google Chrome users can view instructions here:

Firefox users can view instructions here:

See anything missing or out of date on this page? Please contact Simplicity Support at