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Currently, the only method that can be used to un-link, linked accounts is as follows:

  • On the account, add the correct Debtor as a Co-Debtor
  • Click the button to make new Co-Debtor the Primary Debtor
  • The original debtor is now Co-Debtor and can be deleted from the account

Unlinking CAN be done from the Debtor Manager, but only from accounts where they are listed as a Co-Debtor. It won’t work for any accounts they are listed as the Primary Debtor

 

See anything missing or out of date on this page? Please contact Simplicity Support at helpdesk@simplicitycollect.com.