If you are a user/employee:
For any of the following situations below, you will want to contact a system manager or administrator for assistance in changing or updating your login information:
- Forgot password
- Forgot username
- Change password
- Change username
If you’ve been given the proper permissions, you can update your password by going to your user menu (top right-hand corner of SimplicityCollect) and going to User Settings.
If you are a manager/administrator:
You can contact our Simplicity Support team to request assistance at: helpdesk@simplicitycollect.com
Please provide a good contact email and phone number we can reach you at so we can verify your identity prior to resetting your information.
